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Mitchell Deas
Marketing - BS at University of Nevada-Las Vegas
Professional Background
Mitchell Deas is an experienced Hotel Operations Manager with an established career in the hospitality industry. Over the years, he has honed his skills and defined his career by working in reputable hotels, where he has consistently demonstrated his expertise in hotel operations and management. Mitchell began his professional journey at the illustrious MGM Grand Hotel & Casino in Las Vegas, where he served as a Front Desk Clerk. This initial role provided him with invaluable insights into the day-to-day operations of a high-traffic hotel environment and helped him develop essential customer service skills that are crucial in the hospitality sector.
After gaining foundational experience, Mitchell advanced to the position of Front Desk Manager at the Luxor Hotel & Casino, where he played a pivotal role in overseeing front desk operations, managing guest relations, and ensuring a seamless check-in and check-out process. His diligence and commitment to providing exceptional guest experiences did not go unnoticed, leading to his promotion to Hotel Operations Manager at the same luxury resort. In this leadership role, he has been responsible for coordinating various operational functions, enhancing the efficiency of services offered, and implementing strategies to optimize guest satisfaction.
In addition to his extensive experience in hotel management, Mitchell's career is marked by a diverse set of roles that further reflect his versatile skill set. He has also worked as a Lifeguard at Bally's Hotel & Casino, ensuring the safety and well-being of guests, and as a Retail Sales Representative for Puma Group, where he cultivated his customer engagement and sales skills.
Notably, Mitchell’s career path also includes service in the US Army as a Military Police officer, which instilled in him a strong sense of discipline, leadership, and teamwork. The diverse experiences gained during his military service have immensely contributed to his adept handling of high-pressure situations in the hospitality industry.
Education and Achievements
Mitchell holds a Bachelor of Science degree focused on Business, Management, Marketing, and Related Support Services from the University of Nevada-Las Vegas, where he graduated with a commendable GPA of 3.2. This formal education has provided him with a solid foundation in the principles of management and marketing — knowledge that directly translates into his effective handling of hotel operations.
Furthermore, Mitchell's academic background includes an Associate’s Degree in Business Administration and Management from the College of Southern Nevada, where he achieved a GPA of 3.3. This educational experience allowed him to delve deeper into the essential aspects of business operations and management. His commitment to continuing education and his dedication to professional development underscore his status as a knowledgeable expert in the hospitality field.
Skills and Expertise
Mitchell has developed a robust skill set that aids in his effectiveness as a hotel operations professional. He is proficient in various software applications including Microsoft Word and Microsoft Excel, which are essential tools for data analysis and reporting. His capabilities in statistical data analysis enable him to make data-driven decisions that enhance operational efficiency and guest satisfaction.
Additionally, Mitchell is well-versed in using the Opera property management system, which is integral for managing occupancy, reservations, and guest profiles, further contributing to streamlined operations. He also employs HotSOS, a hotel service optimization software that helps in managing guest requests and ensuring timely responses to enhance service delivery.
Overall, Mitchell’s blend of hospitality experience, academic qualifications, and skillful use of technology equips him to manage complex hotel operations effectively and provide exceptional service in a competitive industry.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
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