LaRon Walker

LaRon Walker is a highly skilled Technical Support Specialist with a diverse range of expertise and experience in Linux, Macintosh, and Microsoft System Administration, system upgrades, viruses, data migration, software support, network design and support, network security, SSO, SaaS, computer forensics, remote user support, troubleshooting, technical writing, software testing, and database design and administration. He has studied Doctor of Computer Science and Information Assurance at Colorado Technical University and holds a Master’s degree in Information Technology Internet Security from American InterContinental University.

LaRon has worked for several notable organizations, including Snowflake as a Senior Cloud Support Engineer II, Proofpoint as a Product Support Engineer, L2 Backline Support, Okta, Inc as a Senior Technical Support Engineer, Tier 2, Imprivata as a Senior Customer Support Engineer, Marketo as a Senior Technical Support Engineer, Premier Services, Minerva Networks as a Systems Engineer II, MokaFive as a Technical Support Engineer, Genworth Financial as a Contract IT Production/Operations Application Support Specialist, Logitech as a World Wide Customer Care Global Product Specialist, Smith Hampton Devlin as a Market Tools Contractor as a Sample Analyst, ScanSafe Services as a Customer Support Engineer, were he occupied the position of Siemans Business Solutions Contractor - Technical Support Tier 3 at Piper Jaffray, Team Lead - Sr Technical Support at Ellie Mae, System Administrator at Appraisal Enhancement Services, and Systems Administrator at NRT, Inc.

LaRon brings a wealth of knowledge and experience to the table, having undergone several certifications, including Okta Certified Administrator, Imprivata Certified Engineer, Proofpoint Certified Administrator: Email Protection, Proofpoint Certified Administrator: Information Protection, Proofpoint Threat Response Auto Pull (PTR/TRAP) Subject Matter Expert (SME), Marketo Certified Expert, and Customer Success Specialist. His specialties include information assurance and governance, SSO, SAML integration, SAAS support, enterprise software support, and network security.