Misty Smith

Misty Smith is the Head of Product Operations at Notion, with a focus on championing the user experience and prioritizing data-driven decisions.

With over ten years of experience, Misty has excelled in building and scaling Operations and CX teams in customer-centric companies.

Her educational background includes a BA in Interdisciplinary Studies with a concentration in Cognitive Linguistics from the University of California, Berkeley.

Misty's career journey includes roles such as Manager of Product Operations and Customer Engagement Operations at Notion, as well as various operational positions at Gusto, Sawhorse Enterprises, and other notable organizations.

Prior to her current role, Misty held positions in health education, customer service, and office operations, showcasing her diverse skill set and adaptability.

Her career trajectory demonstrates a commitment to enhancing customer experiences and driving operational excellence in a variety of industries.