Miroslav Procházka

CX/EX Consultant at Anodius - I accompany companies through the entire process of improving the customer experience - CX - EX - SAP - Salesforce - Experience Talks

Miroslav Procházka is a seasoned professional specializing in Customer Experience (CX) solutions. With a belief that a successful CX strategy requires unified efforts from all departments, Miroslav excels in consultation and CX analysis. At Anodius, he assists businesses in identifying bottlenecks and offers practical tips for immediate CX enhancement. His expertise extends to leveraging cutting-edge technologies like SAP and Salesforce to consolidate data across departments, thereby boosting performance and efficiency. Miroslav is also known for organizing Experience Talks, featuring industry experts sharing insights on CX and Employee Experience (EX). With a background in Sales and Acquisitions at Slovak Telekom, Miroslav brings a wealth of experience to his current role as the CX/EX Solutions Manager at Anodius.com.