MinHyuk Lee

MinHyuk Lee is a seasoned professional with over 15 years of experience in the Voice Network field, working as a voice engineer and project leader.

His expertise lies in a variety of AVAYA PBX systems such as the s87xx series, s8300, G700, SI, Definity G650, AES, ACD elite, and various others, along with knowledge in CTI, IVR, IC, VRS, Modular Messaging, Definity Audix, and Intuity Audix.

MinHyuk has a strong technical background in Voice network technologies including SIP, H.323, H.245, ISDN-PRI, I-SUP, TSAPI, and DLG, and is proficient in programming languages like C/C++, PHP, as well as databases like MySQL.

His skill set extends to working with various operating systems such as Unix, Linux, Windows 2003 Server, and expertise in Data Network, Voice Network, QoS, IBM Server, HP Server, and ALM.

Education-wise, MinHyuk holds a Master's degree in Computer Science from North Carolina Central University, a Bachelor's degree in Computer Engineering from Hallym University, and certificates in Software development from Griffith University and Information Technology from CQUniversity.

Professionally, he has held roles such as Sr. AVAYA Enterprise Voice engineer and Release designer at Deutsche Bank, Sr. AVAYA Enterprise Voice engineer and Supervisor at Integration Lab at Westcon, Contact Center Engineer & Project Leader at Hyundai Motors, System Engineer at Xener systems ltd., AVAYA IP telephony & Contact Center Engineer at Saehan Information Systems Inc., and also served as a Sergeant at the Republic of Korea Air Force.