Minh Nguyen Hong holds a Bachelor of Commerce degree with a Major in Marketing from RMIT University.

With an extensive career in various organizations, Minh has served in key leadership roles, including being the Head of Customer & Partner Services at TIKI Corporation.

Minh's professional journey also includes significant positions such as Head of People Operations and Head of Customer Service at TIKI Corporation, showcasing expertise in managing different aspects of operations and service delivery.

Prior to TIKI Corporation, Minh gained experience at Lazada Group as a Customer Service Manager and Customer Service Team Leader - Customer Experience Project Manager, demonstrating a strong background in enhancing customer satisfaction.

With a well-rounded career, Minh has also worked as an Operations Coordinator at Viet Thai Pharmaceutical Co., Ltd. in Ho Chi Minh City, Vietnam, highlighting versatile skill sets in operational support.

Before entering the corporate world, Minh started a career in the aviation industry, serving as a Purser at Vietnam Airlines and a Flight Attendant at Pacific Airlines (now Jetstar Pacific Airlines), showcasing early experience in customer service and operations.

Minh's expertise spans across customer service, people operations, marketing, and organizational leadership, reflecting a diverse and accomplished professional background.