Mikko Pulli

Mikko Pulli is a skilled Senior Manager with over 20 years of IT experience, excelling in business change facilitation, operational efficiency improvement, and best practices implementation.

His expertise lies in global customer support leadership, ERP, and ITSM processes and tools, with extensive experience in Nordic and USA support team management, both internal and external.

Mikko has a strong background in IT infrastructure support, vendor team management in India (Oracle, Infosys, IBM), and consultant oversight.

With over a decade of experience in EDI/XML Integrations and 5 years in Oracle EBS, he brings broad technical capabilities to the table.

Known for his strong leadership, excellent interpersonal skills, and effective communication, Mikko fosters equal and respectful relationships while thriving in diverse international environments.

His educational background includes a Bachelor of Business Administration (BBA) with a focus on Data Communications and Project Management.

Throughout his career, Mikko has held key positions such as Head of SMO and ICT Operations at Stockmann, Service Management Office Lead at Stockmann, Manager Service Desk at Vaisala, and Senior Manager at OpusCapita, among others.

Additionally, he has served in various capacities at well-known organizations like Posti Group Oyj, Elma Oyj Electronic Trading, and Onninen.

Mikko Pulli's career trajectory showcases a commitment to excellence in IT management and a dedication to fostering collaborative and efficient work environments.