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    Mike Harshfield

    OPTIMIZING OPERATING PERFORMANCE TO ENHANCE GROWTH & IMPROVE PROFITS

    Mike Harshfield, MBA, is an accomplished executive with a vast background spanning various markets and product categories, collaborating with industry giants and budding PE/VC firms. Renowned as an adept organizational strategist and systems thinker, he excels in driving unparalleled strategic results through the implementation of top-notch operational practices. His focus lies in leveraging technology-centric solutions to construct scalable operations, facilitate swift deployments, and consistently enhance revenue and profitability.

    Some of Mike's remarkable accomplishments include pioneering a state-of-the-art digital merchandising system at McDonald's, projected to propel sales growth by hundreds of millions of dollars across 5,000 outlets. He introduced an innovative warranty model at SONIFI, leading to a substantial increase in bottom-line profits. Mike also successfully revolutionized service operations at Reactrix Systems, Inc., slashing service calls by 85% and reducing system activation time from 45 days to 4 days. Moreover, he devised a partner evaluation and monitoring system at EchoFirst, Inc., shaving off installation time by 15-20%.

    In addition to his achievements, Mike Harshfield boasts a diverse skill set encompassing strategic planning, P&L management, technology innovation and management, process enhancement and optimization, strategic partnerships and alliances, M&A due diligence, operational management, outsourcing, contract administration, product development, leadership training, and pricing and service agreement structuring.

    Mike pursued his education diligently, earning his MBA with a focus on Finance and Quality Management from the Illinois Institute of Technology. He also holds a B.S. in Economics and Political Science from Northeastern University, kickstarting his academic journey from Mercersburg Academy and continuing it at International School Manila and Hong Kong International School.

    Throughout his illustrious career, Mike Harshfield has held pivotal roles in several reputable organizations. He has served as a Consultant at ShedWool, Principal at Scale Momentum, Consultant at M3S Enterprise, SVP of Technology at Bauer's Intelligent Transportation, VP of Operations at RidePal, SVP of Operations at SONIFI Solutions (previously LodgeNet), Director of Field Operations at EchoFirst™ Inc., Program Director at MARSYS, VP of Operations at Reactrix Systems Inc., and Director at McDonald's.

    Mike Harshfield
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    Location

    Greater Chicago Area