Suggestions
Mike Gathright
Customer Experience Executive | Board Member | Transformation Leader
Mike Gathright is a senior executive at Hilton, currently serving as the Senior Vice President of Customer Excellence and Innovation.123 He is based in the Dallas-Fort Worth Metroplex and has a strong professional background in the hospitality industry.
Professional Background:
- Works at Hilton, focusing on customer experience and digital innovation4
- Graduated from Baylor University's Hankamer School of Business1
- Actively involved in Hilton's leadership and strategic initiatives
Recent Professional Activities:
- Attended the Hilton EMEA Leadership Conference in Dubai in October 20242
- Leads initiatives to "spread the light and warmth of hospitality" through innovative digital experiences34
- Participated in Hilton's global "Travel with Purpose Week" in October 20235
Additional Insights: Gathright is passionate about humanizing digital customer experiences and has been instrumental in driving innovative approaches to customer service at Hilton. His LinkedIn posts reflect a commitment to team development, purpose-driven hospitality, and technological innovation in the customer experience domain.
Interestingly, he also has a connection to Storyline Church as a Lead Teacher, suggesting a diverse professional background.6
