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Mike Flannagan
Senior Content Manager at LogRocket
Mike Flannagan is the Corporate Vice President of Global Customer Success at Microsoft. He is based in Newtown Square, Pennsylvania, and has over 30 years of experience in various roles focusing on customer success and product management. Flannagan's professional background includes significant leadership positions in technology and customer engagement.
He holds several certifications, including the i-Net+ Certification from CompTIA and a certification in E-commerce from Villanova University. Additionally, he has completed executive education programs at Wharton and MIT Sloan School of Management, focusing on generative AI and artificial intelligence in healthcare, respectively.
Flannagan's career reflects a strong commitment to enhancing customer experiences and driving business success through innovative technology solutions.1