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Mike Fitzgerald
Sales Operations Director Australia - USG Boral
Professional Background
Mike Fitzgerald is a seasoned Sales Director with extensive experience in the building materials industry. His career has seen him excel in various managerial roles, showcasing his expertise in negotiating, business planning, operations management, retail, and sales. He currently holds the position of Sales Operations Director for Australia at USG Boral Building Products, where he applies his wealth of knowledge to drive sales and enhance the customer experience.
Before joining USG Boral, Mike played a pivotal role in Boral, a leading building and construction materials company. His dynamic leadership style and deep understanding of the market were evident during his tenure as the Regional General Manager for Queensland and the Northern Territory at Boral Plasterboard, as well as during his time as the Regional General Manager for Queensland focused on bricks. Mike also held the position of Regional Sales Manager for Queensland, overseeing clay and concrete products, as well as State Manager for South Australia and Manager for Tasmania at Boral Plasterboard. His progressive career trajectory within Boral culminated in a significant impact on the company’s operations and sales capabilities in the Australian market.
Education and Achievements
Mike Fitzgerald's education spans some of the most prestigious institutions, equipping him with a robust toolkit to lead and innovate within his industry. He has participated in the Leading Digital Business Transformation Program at IMD Business School, honing his ability to steer companies through the digital revolution. This program has prepared Mike to manage and implement significant digital transformations within sales and operations, aligning with modern business trends.
Furthermore, Mike has engaged in the Digital Supply Chain Management course at IMD Business School, which complements his expertise in sales and operations management. His educational foundation is further bolstered by completing the International Business Program at Stanford University Graduate School of Business, where he learned strategic global business practices that he now employs to enhance operations and drive success at USG Boral.
Adding to his extensive academic qualifications, Mike earned an MBA focused on Business Administration and Management at Deakin University. This comprehensive education underscores his ability to blend theoretical knowledge with practical application in the business world. His formative years of study at Iona College in Brisbane also contributed to his foundation in business principles and management strategies.
Notable Achievements
Throughout his career, Mike Fitzgerald has demonstrated an exceptional ability to foster strong relationships with clients, build diverse teams, and drive sales performance within the highly competitive building materials industry. His commitment to customer experience (CX) has been a cornerstone of his professional ethos, ensuring that clients receive not just products, but value-driven solutions tailored to their needs. He has showcased his negotiation skills through successful contract negotiations, securing advantageous terms that benefit both the company and its clients.
Mike is highly regarded for his strategic vision and hands-on approach to operations management, allowing him to seamlessly integrate sales strategies with overarching business goals. His impressive career in sales management at Boral and USG Boral reflects a track record of achieving and surpassing sales targets, leading teams to perform at their best, and contributing to the continued growth and innovation of the companies he has served. His expertise in retail management and business planning has transformed operations, resulting in increased efficiency and productivity.
With a leadership style characterized by openness and collaboration, Mike has fostered dynamic sales teams that thrive under his guidance. He is committed to mentoring emerging sales professionals, empowering them with the knowledge and skills needed to succeed in the competitive market.
In summary, Mike Fitzgerald is more than just an experienced Sales Director; he is a visionary leader in the building materials industry, leveraging his diverse skill set and extensive education to drive impactful change. With a focus on enhancing the customer experience, he continues to set a high standard for excellence in sales and operations management.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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