Mike Faith

Mike Faith is a serial entrepreneur and business executive with extensive experience in the technology and e-commerce sectors. He is best known as the founder and CEO of Headsets.com, a company specializing in office headsets that he established in 1997.12

As a Board Member at Wayside Technology Group, Faith has been serving since April 2011.1 This role is part of his diverse portfolio of business activities and leadership positions.

Career Highlights

Headsets.com:

Faith founded Headsets.com in 1997 and continues to serve as its CEO. The company has become known for its focus on customer service, which Faith describes as a personal passion. Under his leadership, Headsets.com has grown to be a significant player in the office headset market, with Faith setting an ambitious goal to become the #1 US market leader in this sector.12

Other Roles and Ventures:

• Founder of Reserve Dinners, a non-profit organization that arranges celebrity dinners to raise money for various causes.2
• Past Chapter Chair of the NorCal Chapter of Young Presidents' Organization.1
• Advisory Board member for Retail Online Integration Magazine since January 2006.1
• Former Board Member of The Entrepreneurs' Organization of San Francisco from 2002 to 2004.1

Entrepreneurial Approach

Faith is known for his unconventional and creative business practices, particularly in the areas of customer service and marketing. He emphasizes the importance of "Customer love" (notably capitalizing "Customer") and has implemented unique strategies to enhance customer experience and retention.12

Personal Interests

Outside of his business pursuits, Faith has mentioned interests in games like Segway, 2048, and Stratego. He also engages in angel investing and has a keen interest in direct marketing and B2B marketing strategies.1

Mike Faith's leadership style and business philosophy center around customer service excellence, innovative marketing, and continuous learning, which have been key factors in his entrepreneurial success.