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Mike Brown
Service Experienced
Mike Brown is a seasoned professional with a relentless focus on customer experience, believing it to be the key differentiator in any industry.
With a background in Service Management, Mike has cultivated strong and trusted relationships in the telecommunications and IT sectors, showcasing expertise in people management, leadership, complex program management, and IT operations across various business settings.
He obtained his Bachelor's degree in Political Science and Government from The University of Waikato.
Some of his notable roles include Head of Service Experience at Vocus Group New Zealand, TaaS Service Management Lead at Vocus Group New Zealand, Regional IT Director at TAS, Program Manager at TAS, Project Executive at Vodafone, Portfolio Director at TelstraClear, and Manager Service Management at TelstraClear.