Mike Bernardi has an impressive background as a data and analytics manager at Allstate, where he is leading a team of data scientists to deliver advanced analytics to Allstate's service functions. He is an expert at leveraging data to translate ambiguous problems into strategic plans, and he enjoys serving as a bridge between business, analytics, and technology. Mike has honed his skills at communicating complex concepts in a digestible way, and he has a master's in business administration from Carnegie Mellon University and a bachelor's degree in management information systems from The Ohio State University. He started his career as a quality assurance associate at Hyland and eventually worked his way up to team leader and business transformation manager at Allstate. As a former product manager intern at VMware, Mike has a well-rounded background in the tech industry, which has undoubtedly helped him in his current role at Allstate. He is experienced in natural language processing, classification, and forecasting techniques, and continuously looks for ways to improve the service Allstate provides to customers, agents, and employees.