India

ServiceNow

Senior Software QA Engineer

Partnered with Product Owner to ensure requirements are detailed and ready for team intake.
Developed QA deliverables ( Test Plan, Test Cases and Test Reports) for every sprint and release cycles.
Participated in daily stand ups and scrum ceremonies.
Created UI Automation test scripts using Selenium and Specflow.
Created automated tests for Web and RESTful services leveraging WCFClient and Swagger.
Partnered with product owners to identify critical test scenarios and validate transactions using SAML tracer.
Developed SQL queries to test various scenarios for backend validation.
Created user stories for feature development and testing in Rally.
Partnered with sprint teams to test features that aided in call reduction by 15%.
Championed TDD across the organization by partnering with cross functional teams. 
Participated in several ITSM discussions and helped execute test cases for incident, problem and change management modules.

Premera Blue Cross

QA Programs & Test Management ( Software Test Engineer III )

Produced documentation for CRM campaign to cross-sell and up-sell new and existing product modules to existing subscribers.
Collaborated with Sales teams to generate sales reports using SQL and Tableau.
Provided Functional Specifications for Prophet’s three major  manager  modules deployed in the cloud and on premise.
Performed Adhoc and regression testing for getting familiar with the product.
Used JIRA for defect management.

Avidian Technologies

Principal Test Engineer( Program Management)

Installed and tested Service Desk Manager on Windows, UNIX and Linux platforms.
Performed web services testing using SoapUI 
Worked very closely with development, business users and offshore teams.
Reviewed Technical Specifications for the product and mapped requirements to Test cases in Quality center, formulating traceability.
Developed, reviewed and executed Test cases using HP Quality Center.
Chaired  Defect Triage meetings for discussion on existing and new issues.

Broadcom Inc.

Senior QA Project Lead

Created and reviewed Test Artifacts and developed project schedules for releases.
Tested Workday modules and trained offshore resources on workday usage.
Data Driven presentations to Executive Leadership.

Program Specialist

Data Analysis and manipulation using SQL and Excel.
Collaborated with partners in Engineering and Product to establish roadmap & deliverables.
Participated in  Functional Specifications & Design review meetings.
Developed the Functional requirements for Palm's mobile testing efforts.
Created Technical Test Requirements for Middleware products.
Performed Technical Support & UAT for Middleware products.
Production and Support experience for Middleware applications(UBS Investment Bank, Singapore)

Mikal Sharma