Mik Frizzell

Mikaela Frizzell is a Technical Customer Solutions Specialist at Impact, with a strong background in B2B SaaS and implementation management. She has over six years of experience in the field, demonstrating her expertise in customer solutions and technical support roles. Prior to her current position, she worked as a Senior Go Live Sales Coordinator, where she contributed significantly to project implementations and client onboarding processes.

Mikaela's professional journey reflects her commitment to enhancing customer experiences through effective solutions and empathetic service. She is known for her ability to manage complex projects and collaborate with diverse teams to achieve operational goals. Her LinkedIn profile indicates a robust network, with over 500 connections, showcasing her active participation in the professional community.

In addition to her role at Impact, Mikaela has experience with Assembly, where she focused on employee engagement and helping organizations scale their culture.123