Miguel Velazquez

Miguel Velazquez is a seasoned tech professional with over 10 years of experience specializing in scaling customer operations and business development.

He has a strong track record of managing large teams responsible for user support for more than 150 million users and collaborating cross-functionally with various stakeholders including software engineers, product managers, and data analysts.

Miguel has held key operational roles in prominent tech companies and startups, showcasing his expertise in problem-solving, operational efficiency, and strategic business operations.

His educational background includes a Master of Business Administration (MBA) from Saïd Business School, University of Oxford, and a Bachelor's degree in Economics and Government from Dartmouth College.

Notable positions Miguel has held include Director of Operations at Supernormal, Head of Client Experience & Operations at CreativeX, Global Rider Support Strategy Manager at Deliveroo, and Director of Portfolio Management at Oxford Seed Fund.

In each role, Miguel has demonstrated a strong ability to drive operational excellence, enhance customer experience, and optimize business processes.

His rich professional experience spans across a variety of tech giants and innovative startups, such as Instagram, Facebook, Apple Inc., and Nationwide, where he has contributed significantly to operational growth and success.

Miguel's passion lies in solving complex problems and streamlining operations to achieve maximum efficiency, making him a valuable asset in any tech-driven organization.