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Michelle Young
Senior Vice President Of Sales at Sertifi, Inc.
Michelle Young is a seasoned professional in the hospitality technology industry, currently serving as the Senior Vice President of Sales at Sertifi, Inc.13 Her career spans several decades, during which she has held various leadership positions in sales and business development within the hospitality and technology sectors.
Career Highlights
Michelle joined Sertifi in January 2020 as Vice President of Strategic Accounts and was later promoted to her current role as Senior Vice President of Sales.13 Prior to Sertifi, she had an extensive career in the hospitality technology industry:
- Vice President of Sales and Marketing at Springer-Miller Systems (2010-2020)
- Regional Vice President at Infor's Hospitality Solutions Group (2009-2010)
- Director of National Sales at Softbrands (2008-2010)
- Various sales roles at companies like Wayport and Sulcus Hospitality1
Responsibilities at Sertifi
At Sertifi, Michelle leads the Strategic Accounts team, which manages relationships with major clients in the hospitality industry, including Marriott, Hyatt, and Hilton.2 Her team focuses on:
- Supporting existing accounts
- Introducing new product innovations
- Helping customers navigate challenges, especially during the COVID-19 pandemic
- Educating clients on Sertifi's solutions, including electronic signatures, authorizations, and contactless check-in2
Professional Approach
Michelle is known for her customer-centric approach and her commitment to building strong partnerships. She values:
- Helping team members grow professionally
- Solving business problems for large customers
- Living by Sertifi's company values: Deliver Value, Help Each Other, and Do What's Right2
Personal Interests
Outside of work, Michelle enjoys water-related activities such as kayaking and paddleboarding. She finds peace when she's near or on the water.2
Michelle Young's extensive experience in hospitality technology and her leadership role at Sertifi make her a respected figure in the industry, known for her strategic approach to sales and customer relationships.
