Michelle Magbanua

Michelle Magbanua is a highly experienced professional with a diverse background across various industries and roles.

With a Bachelor of Science in Electronics and Communications Engineering from the University of St La Salle, Michelle's educational background enhances her analytical and problem-solving skills.

Michelle's career journey includes roles such as Team Manager at VXI Global Solutions, where she successfully managed a team of 21 agents, achieving high production floor rankings and endorsing all agents as regular employees.

During her tenure as First Line Manager at Firstsource Solutions Inc, Michelle's team achieved impressive results, ranking number 2 in their first month after training and earning recognition as the most improved Team Manager for the last quarter of the year.

In her role as an Outbound Retention specialist at 24/7 Customer Phils, Michelle excelled in making customer retention calls and ensuring customer satisfaction, demonstrating her strong communication and customer service skills.

Michelle's experience as a Tier 2 Agent at People Support Inc allowed her to hone her attention to detail while working on the Airline GDS System and ensuring accurate ticket processing.

As a Sales Supervisor at GMG Singapore, Michelle showcased her leadership abilities by managing a large team and proposing strategic changes to drive sales success.

In her position as a Marketing Associate at Eperformax Contact Solutions, Michelle's outbound calling skills were recognized as she became the number 1 agent for two consecutive years.

Aside from her professional roles, Michelle has also served as an Account Manager at Sentry Financial Solutions Inc and held positions at TaskBullet and MicroSourcing Philippines Inc.

Michelle Magbanua's rich professional background, combined with her robust educational foundation, positions her as a versatile and skilled professional ready to take on dynamic challenges in various industries.