Michelle Ma

Michelle Ma is a seasoned strategy & operations professional with a strong track record of optimizing processes and driving cost savings for companies. With over 13 years of experience, she has successfully saved companies $450M+ through process redesign, system improvement, product roadmap determination, and revenue-focused feature implementation.

Michelle Ma holds a Bachelor's Degree in Mechanical Engineering & Management Science from the prestigious Massachusetts Institute of Technology (MIT).

In her career, Michelle has held various senior manager positions at DoorDash, leading strategy & operations efforts in different verticals such as Menu Experience, New Verticals, Doordash Labs, and Logistics. Prior to DoorDash, she also served in key roles at renowned organizations like Apple, ARM, and Qualcomm, demonstrating a diverse and rich professional background.

Michelle Ma's expertise spans across supply chain management, quality engineering, licensing, and board governance. Her experience includes roles such as Global Supply Manager at Apple, Licensing Manager at ARM, Sr. Supplier Quality Engineer at Qualcomm, and more, reflecting a deep understanding of operations across multiple industries.

Moreover, Michelle Ma has actively contributed to the technology and arts sectors through her involvement with organizations like Pacific Arts Movement and her research work at MIT Media Lab and Mechatronics Research Laboratory (MRL) at Massachusetts Institute of Technology, showcasing a well-rounded professional with a passion for innovation and community engagement.