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Michelle Lussier
Account Manager at Paychex
Michelle Lussier is a data-driven professional with a diverse background in higher education faculty support, customer service, and human resources, with a focus on relationship-based employee growth and development.
Michelle holds a Bachelor's degree in Psychology from Bridgewater State University, a Master of Business Administration (MBA) in Business Administration and Management from Ashford University, and has also studied Psychology at Harvard University.
Throughout her career, Michelle has held various roles at organizations such as Paychex in positions ranging from Customer Service to Account Manager, showcasing her expertise in problem-solving, first contact resolution, root-cause analysis, KPI management, and relationship-oriented leadership.
Michelle is passionate about self-improvement, data analytics, small business, and advocacy, demonstrating her commitment to personal and professional growth.