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Michelle Knightley
Principal Service Delivery Manager
Michelle Knightley is an experienced IT professional with over 20 years in the IT Service Industry, holding various roles from local helpdesk agent to VIP desktop support and later designing and developing ITIL based processes and tools across multiple industries.
She has a strong background in Delivery Management, having served as a Client Capability Lead for UK&I Accounts at HP, a Global Change Manager at ATOS, a Senior Service Delivery Manager at T-Systems International GmbH, and BT, and currently holds the position of Principal Service Delivery Manager at Atos overlooking the Aviva Account.
Michelle's educational background includes studying at Park School for girls.
Throughout her career, Michelle Knightley has accumulated a wealth of experience in service delivery, change management, and project management roles with notable organizations such as HP, ATOS, T-Systems International GmbH, Electronic Data Systems, and Selection Services Ltd.