Michelle Grover

Michelle Grover served as the Chief Information Officer (CIO) at Twilio Inc. from July 2020 to December 2021.51 As CIO, she was responsible for upleveling the technology systems and processes that drive innovation and growth at Twilio, ultimately empowering the company to better serve enterprise customers.1

Prior to her role at Twilio, Grover held several notable positions:

• Senior Vice President of Software Development at SAP Concur, leading a global team of mobile and platform engineers focused on TripIt and the Concur mobile app1
• VP of R&D at TripIt from 2014 to July 20205
• Consulting CTO at Softcom Limited from June 2020 to April 20215

After her tenure at Twilio, Grover took on the following roles:

• Interim Chief Information and Digital Officer at First Command Financial Services from June 2022 to September 20225
• Chief Technology Officer (CTO) at Slalom, a global business and technology consulting company, starting in October 202223

Grover has over 30 years of technical experience and is known for her passion for fostering diversity and inclusion in tech, especially at the leadership level.14 She has served on advisory boards and as a board member for various organizations, including Techtonica, Apptentive, and Onymos.15