Michelle Engfer, SHRM-SCP

Michelle Engfer, SHRM-SCP is an experienced human resources professional currently serving as the Director of Human Resources at McGuire Moorman Lambert (MML) Hospitality.12 She has been in this role since July 2022, having previously held the position of HR Manager at the same company.1

Professional Background

Michelle has a diverse background in hospitality and human resources:

• She holds a BS in Tourism and Hospitality Management from the University of Florida, which included international study abroad programs in Switzerland and Spain.
• Her career began at Four Seasons Hotels & Resorts, where she worked in various roles including Rooms Division Intern, Management Trainee, Housekeeping Assistant Manager, Hotel Assistant Manager, Front Desk Manager, and Front Office Manager.
• She has also worked as an Account Manager at Hello! Destination Management and as a Client Relationship and Marketing Manager at Coaching 4 Good.

Certifications and Achievements

Michelle has demonstrated a commitment to professional development in her field:

• She recently obtained her SHRM-SCP (Senior Certified Professional) certification from the Society for Human Resource Management, which she announced in July 2023 to coincide with her first anniversary in her senior HR position at MML Hospitality.3
• During her time at Four Seasons, she was recognized with the Manager of the Quarter award.

Current Role and Responsibilities

As the Director of Human Resources at MML Hospitality, Michelle likely oversees all HR functions for the company, including:

• Talent acquisition and management
• Employee relations
• Performance management
• Compensation and benefits
• HR policy development and implementation
• Compliance with labor laws and regulations

Michelle is known for her passion and expertise in customer success, human resources, and project management. Her colleagues describe her as one of the most dedicated and professional managers they have worked with.2