Michelle Doyle, MBA, MBB, PMP, EF, CM

Michelle Doyle, MBA, MBB, PMP, EF, CM, is a seasoned healthcare professional with over 20 years of experience specializing in leading transformative change and operational excellence.

Michelle boasts a strong background in quality management, having served as a Malcolm Baldrige Quality examiner and co-authored two award-winning Baldrige applications.

She is a certified Prosci Practitioner, Project Management Professional (PMP), Leadership Strategies Facilitator, ISO 9001 Auditor, and Six Sigma Master Blackbelt.

Michelle has held prominent roles in various organizations, including Area Vice President of Process Excellence at CareCentrix, Assistant Vice President of Strategy & Operational Excellence at Sarah Cannon, and Director of Operational Excellence & Operations at Cigna.

She has also contributed as Operations Excellence Leader at Change Healthcare, Manager of Operational Excellence at Cigna, Auditor at KraftCPAs PLLC, and Accountant at Community Health Systems.

Michelle's educational background includes an MBA in International Business and a BBA in Accounting from Middle Tennessee State University (MTSU).

She has been actively involved in industry associations, having served as the President of the Nashville Six Sigma group and a board member of the Nashville Association of Change Management Professionals.

Michelle's expertise encompasses change management, project management, quality assurance, and operational efficiency within the healthcare sector.