Michelle Cleland

Michelle Cleland is a highly accomplished operations consultant, with a proven track record of success across various industries. She holds a Bachelor of Science in Media Studies and an Associate of Arts in Communication, both from New York University. Her extensive background includes serving as Head of Customer Operations at Pantrybee, Director of Customer Experience at Dering Hall, and Head of Customer Support and Account Management at Streeteasy. She has also held key roles at Rémy Cointreau, Moët Hennessy, Atlantic Coast Media Group, Barry Deck, Oddcast, and Das Communications, where she gained valuable expertise in business development, marketing, customer compliance, and account planning. With her exceptional communication and interpersonal skills, Michelle quickly builds rapport, earning the trust and respect of clients, colleagues, and partners. Her passion for providing top-notch customer service has helped her create seamless and engaging experiences for customers at every touchpoint. Michelle's expertise in operations, customer experience, and account management makes her a valuable asset to any organization.