Michele Johannes is an accomplished Customer Success leader with a wealth of experience in the software industry. With a focus on CRM, Management, Account Management, and Software as a Service, Johannes brings a portfolio of expertise to every project. She has a Master of Arts degree in Management, with an emphasis on Leadership, from Doane College, and a Bachelor of Arts degree in English and Anthropology from the University of Nebraska-Lincoln.

Before her current role as Account Management - Customer Success at Sprious, Johannes served as Sr. Director of Customer Success at Hudl, Director of Customer Success at FastSpring, Client Success Manager at Avangate, and Associate Director at Digital River. Prior to that, she held leadership positions at WebMD, where she was Director of Business Development and Vice President of Client Services.

Throughout her career, Johannes has proven herself to be a skilled communicator and team leader. In her roles managing support and remote teams, she has demonstrated a talent for building relationships and driving results. Her extensive experience in customer success, coupled with her business development acumen, allows her to help software companies unlock value for their clients and exceed expectations.

Overall, Michele Johannes is a valuable asset to any organization looking to optimize customer success and drive growth.