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    Cspo® Michela Baca

    Senior Product Manager at ServiceNow

    Michela Baca is a seasoned Senior Product Manager with over 20 years of experience in Product Management, Business Analysis, Project Management, and Training. She is known for her expertise in designing customer-centric products, leading development teams, and driving product vision from inception to production release.

    Her key skills include working closely with stakeholders to refine use cases, translating them into user stories, managing feature prioritization based on business value, and overseeing stakeholder communication including releases and training. Michela is adept at fostering cross-team collaboration to ensure successful outcomes and possesses strong analytical and problem-solving abilities. She is also well-versed in Agile/Scrum software development methodologies and quick to adapt to new concepts and technologies.

    Michela Baca holds a Bachelor of Science degree in Biology from The University of New Mexico. Throughout her career, she has held various key roles in reputable organizations, including Principal Product Manager at ServiceNow, Senior Product Manager at Certona, Product Manager at Mitchell International, Program Director at ThreeWire Systems LLC, Project Manager at DefenseWeb Technologies, Inc., QA Engineer at DefenseWeb Technologies, Inc., Founder at Mind & Body Holistic Studio, Quality Assurance Manager at ConfirmNet Corp, Senior Technical Support Trainer at LPL Financial Services, and Technical Support/New Employee Training at Gateway.

    Highlights

    Jan 1 · fbcinc.com
    NLIT Summit 2025 - Federal Business Council, Inc.

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    Location

    San Diego, California, United States