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Michael Windler
Customer Experience and Contact Center Leader & Executive
Michael Windler is the Head of Call Center Operations at Flossy, a company focused on providing accessible and affordable dental care. With over 30 years of experience in the customer service and call center industry, Windler has held various leadership roles throughout his career.
Career Highlights
- CitiFinancial: Started in 1988 as a Team Leader, later advancing to Sr. Director/SVP of Centralized Operations.
- CoreLogic: Served as Director of Client Management and Call Center Business Services Manager from 2009.
- 1-800-DENTIST: Became Vice President of Call Center Operations in 2011, overseeing a 125-seat call center.
- Network of One: Promoted to Vice President of Operations and Sales in 2015.
- Atom Tickets: Headed Customer and Venue Support in 2018.
- Regional Finance: Served as Director of Customer and Branch Support in 2021 before joining Flossy in 2022.
Education
Windler studied at:
- University of Maryland (1987-1988): Focused on Marketing and Human Resources Management.
- Nassau Community College (1985-1986): Studied Business Management.
His extensive background in operations and management positions him as a key figure in enhancing the customer experience at Flossy.