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Michael Whitehurst
Customer service/support expert, mentor to those in different stages of their careers, world traveler, photographer.
Michael Whitehurst has a rich background in technology and customer experience, with a strong focus on building and leading technical support teams. Throughout his career, he has demonstrated expertise in enhancing customer satisfaction and driving revenue growth through efficiency while ensuring quality service. With a proven track record of leadership and mentorship, Michael has held key roles in various organizations, including Director of Customer Success at Vapor IO, Vice President of Technical Support at Everbridge, and Director of Global Technical Support at M86 Security, among others. He has successfully led teams to deliver exceptional customer support and achieve high employee satisfaction. Michael's passion for technology and customer success continues to drive his professional pursuits.