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Michael Thomas
Senior Customer Success Manager at Genesys
Michael W Thomas is a highly respected figure in the realm of Customer Success, CRM, and Social CRM, known for his expertise in engaging the Social and Mobile audience on their terms. With a strong foundation in CRM strategies, particularly in utilizing Social Media Monitoring for activities like Lead Generation and Customer Support, Michael brings over 20 years of IT Solution Consulting experience from companies like ADP, Oracle, and PeopleSoft. Currently, he serves as a Customer Success Manager for Microsoft Dynamics CRM and has held various leadership positions in esteemed organizations such as the CRM Association and Peppers and Rogers Group.
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Location
Roswell, Georgia, United States
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Spreker over Generaties 🎤 -> ik help generaties beter met elkaar samenwerken! / Presentator & Dagvoorzitter
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Principal at CliftonLarsonAllen LLP
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See who you know in common with Michael