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Michael Sylvestre
Major Incident Management at The Walt Disney Company
Michael Sylvestre is a Service Availability Manager at The Walt Disney Company, based in Orlando, Florida. He specializes in Major Incident Management and holds an ITIL certification, indicating his expertise in IT service management practices. His professional background includes a strong focus on critical incident management, showcasing a proven track record in ensuring service availability and operational excellence within the IT sector at Disney.123
In his role, Sylvestre is responsible for overseeing the stability and reliability of services, addressing major incidents effectively to minimize downtime and impact on operations. His experience and skills contribute significantly to the seamless functioning of IT services that support Disney's vast array of entertainment offerings.23
For more detailed insights into his professional journey, you can view his LinkedIn profile under the username michaelsylvestre.1
