Michael Rouse

Michael Rouse joined Klarna as Chief Commercial Officer in June 2015.13 In this role, he was responsible for overseeing new business development, revenue management, and global partnerships and solutions.1

Background and Experience

Prior to joining Klarna, Rouse had a notable career at American Express, where he held various executive positions over seven years.1 His roles at American Express included:

• Head of sales for the EMEA region in American Express Corporate Services
• Vice President and General Manager of enterprise partnerships and Latin American businesses
• Head of American Express's flagship loyalty program, Membership Rewards

During his time at American Express, Rouse pioneered partnerships with companies like Uber, AirBnB, Amazon, and Ticketmaster.1

Role at Klarna

As Chief Commercial Officer at Klarna, Rouse was brought on board to help drive the company's global ambitions, particularly as it prepared to enter the U.S. market.1 His appointment reflected Klarna's focus on providing an exceptional consumer experience and leveraging data to create meaningful solutions for both consumers and retailers.1

Career Progression

After his tenure at Klarna, which lasted about 5 years, Rouse moved on to new opportunities:

• In 2020, he joined InPost S.A. as Chief Executive Officer of International Business.4
• At InPost, he is responsible for overseeing the Mondial Relay business acquired in 2021 and has executive responsibility for InPost's operations in countries such as the UK, Italy, Iberia, and Benelux.2

Michael Rouse's career trajectory showcases his expertise in general management, operations, mergers and acquisitions, and commercial functions, with a particular focus on the payments and e-commerce sectors.2