Michael O'Herlihy

Michael O'Herlihy is a seasoned senior executive with 20 years of experience in Trust and Safety, incident response, customer experience, and product management.

Known for his crisis management skills and strategic vision, he has led large-scale initiatives and cross-functional teams to solve complex technical, policy, and process challenges.

Education-wise, Michael holds an MBA from Saïd Business School, University of Oxford, a Post Graduate Diploma in Business Studies and Entrepreneurial Studies from Technological University Dublin, an M.Sc. in Management of Information Systems specializing in IT Infrastructure Management from Trinity College Dublin, and a B.Sc. in Information Systems, also from Trinity College Dublin.

Michael O'Herlihy has previous professional experience at top tech companies and organizations. He has held roles like Director of Product Management and Senior Director of User Services at Twitter, Global Escalations Manager in Business Integrity (Risk and Response) at Facebook, Incident Response Lead for the US & Canada at Uber, and various positions at Google, including Trust and Safety and Mobile Display Ads. He has also worked at Hewlett-Packard as a Senior Technical Consultant, founded Websteps, and held roles at Bank of Ireland and Perot Systems.

With a diverse background in product management, crisis management, and technical consultation, Michael O'Herlihy has a track record of leading successful initiatives in the tech industry and beyond.