Michael O'Herlihy

Michael O'Herlihy is a prominent figure in the tech industry, currently serving as the Director of Product Management at Twitter, now known as X. His professional journey has included significant roles that have shaped his expertise in product management and user services.

Education and Background

Michael O'Herlihy holds a degree from the Saïd Business School at the University of Oxford, which has contributed to his strong foundation in business and management principles.

Career at Twitter/X

Before his current role, O'Herlihy was a Senior Director of User Services at Twitter, where he focused on enhancing user experience and managing product offerings. His tenure at Twitter began in July 2008, and he has been instrumental in various initiatives aimed at improving platform safety and user engagement. In October 2023, he announced his departure from Twitter after nearly four years in his director role, reflecting on an "incredible" journey during his time there.34

Contributions and Focus Areas

O'Herlihy has been particularly involved in efforts to address toxic content on social media platforms. He has collaborated with partners like Sprinklr to analyze and measure toxicity in online conversations, aiming to enhance brand safety for advertisers. His insights have emphasized the need for continuous improvement in reducing hate speech and fostering a safer online environment.12

Online Presence

Michael is active on LinkedIn under the username moherlihy, where he connects with a network of over 500 professionals.2 He also maintains a presence on Twitter (X), where he shares updates and engages with followers.

In summary, Michael O'Herlihy's career reflects a commitment to improving digital communication platforms through effective product management and a focus on user safety.