Michael Montgomery

Michael Montgomery is a seasoned professional with expertise in providing consultation to Aspect customers on utilizing call center products effectively. He brings a wealth of experience in offering advice on the best practices related to the Aspect suite, including on-site training, analytical analysis of call center metrics, and strategy implementation. Michael's specialties include Aspect UIP Unified IP, Aspect E-Pro, Ensemble Pro, ALM Advance List Manager, ECM Enterprise Campaign Manager, Unison, Davox, Melita Conversations, Database, and Access. He studied Marketing at the University of North Texas and has previous experience working as a dialer and Dialer Manager at Citi, along with serving as a Consultant at Aspect Software.