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Cpc Michael McRae
Senior Account Manager, Top Echelon Software
Professional Background
Michael McRae, a Certified Personnel Consultant (CPC), has built an impressive career centered around recruitment, account management, and customer support. His extensive experience spans various roles and industries, reflecting his adaptability and exceptional skills in managing client relationships and driving team success. Michael currently serves as a Senior Account Manager at Top Echelon Software, where he serves as a pivotal figure in providing top-notch recruiting software solutions to clients. His role entails not only managing accounts but also ensuring customer satisfaction, supporting the training and retention of talent, and fostering team collaboration.
Before his tenure at Top Echelon, Michael thrived in the fast-paced environment of FedEx Custom Critical, where he began his journey as a Marketing Graphic Designer. His role included creating visually appealing marketing materials that supported the company’s branding efforts. His talent for creativity and design eventually led him to the position of Senior Coordinator, where he further honed his skills in operational management and client engagement.
In addition to his impressive corporate experience, Michael also maintained a freelance graphic design practice, showcasing his entrepreneurial spirit and commitment to creative expression. This experience allowed him to cultivate relationships with diverse clients while refining his artistic skills and understanding of marketing dynamics in various sectors.
Education and Achievements
Michael McRae pursued his academic studies at The University of Akron, where he earned a Bachelor’s degree in Art Studio. His educational background played a crucial role in shaping his creative thinking and problem-solving skills. Studying art not only provided a foundation in critical and artistic thinking but also nurtured his ability to approach challenges from innovative angles.
In addition to his degree, Michael’s designation as a Certified Personnel Consultant (CPC) is a testament to his expertise in the recruitment industry. This certification signifies his deep understanding of personnel consulting, recruitment processes, and the intricacies involved in placing talent strategically within organizations.
With years of hands-on experience and training, Michael excels in the area of account management. He actively utilizes billing and recruitment software tools, such as Big Biller and the Top Echelon Split Placement Network, to optimize client engagement and streamline placement processes. His commitment to continuous learning and professional development sets him apart as a leader in his field.
Achievements
Throughout his illustrious career, Michael has accomplished several notable achievements, illustrating his prowess in account management and customer support. His creative thinking has contributed to the development of effective training programs aimed at enhancing team performance and increasing employee retention within organizations. Michael takes pride in mentoring new recruits and ensuring their smooth integration into the team, thereby fostering a collaborative work environment that promotes shared success.
Not only does Michael excel in technical skills and strategic management, but he is also proficient in communicating effectively with clients, thereby facilitating seamless interactions that contribute to long-lasting business relationships. His ability to think creatively and provide solutions tailored to client needs has earned him accolades from peers and clients alike. Moreover, his role in the Top Echelon Software team reflects his commitment to excellence in account management and client satisfaction, making him a key player in the organization’s success.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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