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Michael McCarthy
Experienced Call Center and Operations Professional
Michael McCarthy is a highly experienced professional with a diverse background in the healthcare industry, specializing in call center operations, patient services, and provider support.
Throughout his career, he has held key positions at reputable organizations such as FirstCredit, Inc/RevCare, Ameridial, Inc., CVS Health, Universal American, Emdeon, WebMD Health Services, American Medical Response, Rx Connections, Health Management Strategies International, and BCBS of National Capital Area.
With a solid educational foundation from George Mason University, Michael has excelled in roles ranging from Director to Supervisor, showcasing his leadership abilities and expertise in fostering positive patient and provider experiences.
His tenure in these various roles has equipped him with valuable skills in operations management, patient support, provider relations, and healthcare solutions, making him a well-rounded professional in the healthcare field.
