Michael McCarroll

Michael McCarroll is an experienced ITSM professional with a strong background in the IT industry, specializing in Service Delivery. Capable of thinking strategically and tactically, he excels in communication at all business levels. With a proven track record of enhancing service quality and relationships, Michael is a trusted individual for improving and advancing IT delivery.

Education-wise, Michael pursued a BSc in Network Computing from St. Bede's Peterlee, an Exec MA in Management from Durham University Business School, and a BSc (Hons) in Network Computing with a 2:1 from the University of Sunderland.

Throughout his career, Michael has held key roles such as Head of Support at Razorblue Group, School Governor at a Primary School, IT Service Delivery Manager at Auxillis, IT Service Delivery Team Leader at Auxillis, Service Support Manager at COFELY UK - GDF SUEZ GROUP, Business Owner at SR1 IT Solutions Ltd, Owner at Your Tech Service, and Leader at HP Enterprise Services.