Michael Massaro

Michael Massaro is a seasoned professional with over 25 years of experience in user education, excelling in crafting diverse training materials such as curricula, eLearning content, and marketing campaigns.

With a strong background in voice-over, motion graphics, user guides, and graphic design, Michael has conducted global instructor-led training sessions, showcasing his ability to engage varied audiences effectively.

His expertise lies in creating innovative training solutions, dynamic system demonstrations, and impactful classroom instruction, underpinned by his strong interpersonal skills to keep participants engaged.

Having ten years of remote work experience, Michael is a self-driven problem solver with a multi-disciplinary skill set that enables him to be a versatile asset focused on delivering comprehensive solutions.

Michael's educational background includes studying Music at Golden West College, complementing his creative skills and adding to his holistic approach to training development.

His professional journey includes roles such as Learning Design & Development Contractor at REDCap Cloud, Training Content Developer at Amylyx Pharmaceuticals, and eQMS Training Consultant at LS Solutions Inc. / Sarepta Therapeutics, displaying his adaptability and expertise in the field.

Michael has also held positions like Manager, Learning Design & Development at REDCap Cloud, CDMS Product Trainer at Veeva Systems, Training Specialist/Instructional Design at PAREXEL, and Technical Writer at various esteemed organizations, showcasing his extensive experience and versatility in user education and training development.