Mike Marinelli

Mike Marinelli is a seasoned Senior Customer Success Manager at Box, where he has been instrumental in enhancing customer satisfaction and driving successful product adoption since 2021. His professional background is marked by a strong focus on building strategic partnerships and managing client relationships across various industries.

Education and Early Career

Marinelli holds a B.S. in Accounting from Villanova University. He began his career at NBC Television as an account executive, later advancing to roles such as Group Supervisor at OMD, a prominent media agency. His experience includes positions like Marketing and Communications Manager at NFTE and Marketing Manager for the Adopt-A-Minefield Program at the United Nations Association.

Professional Experience

Before joining Box, Marinelli held several key positions:

• Local Sales Manager and later Digital Media Director at WPRI Media & Marketing, where he focused on local advertising revenue and digital marketing initiatives.
• Digital Ad Sales Product Manager at Boston Globe Media, contributing to ad product development and sales efforts.
• A role as Senior Advisor for B2B & B2C Marketing Councils at Forrester, providing strategic advisory services to senior executives.

Current Role

At Box, Marinelli leverages his extensive experience in customer success and digital marketing to ensure clients maximize the benefits of Box's solutions. His expertise in digital advertising and relationship management positions him as a valuable asset in fostering long-term client satisfaction and success.

Overall, Mike Marinelli's diverse background and proven track record in customer success make him a significant contributor to Box's mission of delivering exceptional service to its clients.