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Michael Kim
Operations | Customer Experience | Strategy
Michael Kim is a senior manager of Operations and Customer Support at Warner Bros. Discovery. He joined Warner Bros. in 2019, expressing excitement about his new role leading operations and customer service within the technology division.3
Prior to joining Warner Bros. Discovery, Michael had extensive experience in operations and customer care leadership. He is known for his talent in these areas, with a particular focus on monitoring metrics and adjusting processes accordingly.1
Michael is based in Santa Monica, California.2 His career move to Warner Bros. was described as his "next career adventure," suggesting he had relevant experience in similar roles before joining the company.3
While specific details about Michael's background and career history are limited in the provided information, his senior position indicates he likely has significant experience in operations and customer support within the entertainment or technology industries. His role at a major media company like Warner Bros. Discovery suggests he has developed expertise in managing operational processes and customer service for large-scale entertainment and technology products or services.