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    Michael Kelly

    Head of Operations, UX Research

    Michael Kelly is a seasoned professional with a strong background in research and operations, emphasizing a deep curiosity and a keen understanding of attitudes, beliefs, and behaviors at individual, community, and organizational levels.

    With a Master of Health Science from The Johns Hopkins University and a BA from the University of Pittsburgh, Michael has honed his expertise in Behavior Change Theory, Business Operations, Data Analysis, Project Management, and more.

    His career spans key roles such as Head of Operations, UX Research at Electronic Arts (EA), Head of Business Operations at Samba TV, Director of Research at Samba TV, and Research Director at Nielsen, showcasing his versatility and leadership capabilities.

    Michael's skill set includes consulting, client services, process development, revenue forecasting, social marketing, stakeholder analysis, strategic communication, as well as team and operations management.

    He excels in applying behavioral theories and models to understand and predict consumer behavior, offering valuable insights and solutions to address client concerns.

    Throughout his past roles at organizations like Booz Allen Hamilton, The Harris Poll, and the U.S. Department of State, Michael has proven his ability to deliver advanced research and analysis solutions tailored to meet the needs of both internal and external clients.

    Michael Kelly's exceptional communication skills, analytical mindset, dedication to problem-solving, and experience in a variety of research and operational environments position him as a highly sought-after professional in the field.

    Michael Kelly
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    Location

    San Francisco, California, United States