Mike Dell

Michael J. Dell is an accomplished executive with extensive experience in client operations and experience. He has worked in diverse organizations where he has built a reputation for being an innovative leader in creating process infrastructure, re-designing client experience, developing hybrid workforce management solutions, and fostering a culture of highly engaged employees. Michael employs methodologies such as Agile principles, Lean Six Sigma practices, design thinking, and PMO expertise to gain enterprise-wide commitment to complex objectives. He is a former Director of User Success at KOHO, Senior Director of Global Operations at CarltonOne Engagement, and Director of Client Change and Onboarding at RBC Investor and Treasury Services. He has also worked in leadership roles at Capital One, Zurich Insurance Company, Exova, Optima Communications International, and Spectrum Investments.