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Michael Henderson
Vice President, Plan Member as Customers at Canada Life
Michael Henderson is a senior executive at Canada Life, currently serving as the Vice President of Plan Member as Customers, Group Customer. With over two decades of experience in the group insurance industry, Henderson has developed expertise in complex distribution models, financial modeling, and working with advisors, plan sponsors, and plan members.1
Career Highlights
Current Role:: At Canada Life, Henderson is responsible for overseeing the Plan Member as Customers division within the Group Customer segment. In this capacity, he plays a crucial role in managing and enhancing customer relationships, particularly in the group insurance sector.
Previous Experience:: Prior to his current position, Henderson has held various roles in the insurance industry, accumulating extensive knowledge in group insurance operations and customer service.1
Notable Achievements
Henderson has been involved in significant business transitions and expansions at Canada Life. In 2021, he played a key role in welcoming TD Future Builder Group RSP program customers to Canada Life.23 During this transition, he emphasized the benefits that new customers would receive, including access to Canada Life's digital platforms and personalized support.4
Expertise
Henderson's areas of expertise include:
- Complex distribution models
- Financial modeling
- Working with advisors and plan sponsors
- Group insurance operations
- Customer service in the insurance sector
His extensive experience in these areas has positioned him as a leader in the group insurance industry, particularly in customer-focused roles.1
Highlights
