Michael Fernihough

Michael Fernihough is the Vice President of Customer Success (CS) at Realvolve and Firepoint, both companies under Realvolve, Inc. He has held this position since February 2023, where he focuses on enhancing customer satisfaction and operational efficiency within these organizations.235

Prior to his role at Realvolve, Fernihough gained diverse experience in leadership and operations, including a previous tenure as Vice President of Operations at Realvolve, Inc., and roles in sales and development at other organizations such as BombBomb and Alethia Church.46 He is also associated with Christ Chapel Bible Church as an Associate Pastor, indicating a strong background in community engagement alongside his corporate responsibilities.24

Fernihough's educational background includes studies at Dallas Baptist University, which complements his professional experience in both the corporate and non-profit sectors.4 His leadership at Realvolve is characterized by a commitment to building strong relationships and providing actionable intelligence through the company's CRM solutions, which aim to streamline workflows for real estate professionals.1