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Michael DiDonato
Founding Team, Head of Member Success at Levels
Michael DiDonato is a key figure at Levels, serving as the Founding Team member and Head of Member Success. Based in the Greater Philadelphia area, he plays a crucial role in helping individuals understand the impact of their dietary and lifestyle choices on their health. His background includes experience in customer success and a focus on optimizing member engagement and satisfaction at Levels, a company dedicated to health optimization through technology and personalized insights.135
DiDonato's professional journey is marked by his commitment to transparency and member support, as evidenced by his participation in discussions about Levels' approach to building in public and fostering community trust.4 He is also noted for his educational background from the Investment Banking Institute, which complements his expertise in member success strategies.12