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Michael DeCastro
Transformational Leader | Curator of Elite Customer Experiences | Dedicated to making people, processes, and technology better
Michael DeCastro is a proven innovative leader with a track record of success in luxury brand customer service, training, project management, and strategic planning.
He holds a BBA in Business Administration and Management, General from Mount Vernon Nazarene University.
Michael's experience includes Vice President and Senior Director roles at Wheels Up, where he focused on member services and training operations.
Prior to that, he served in various capacities at Wheels Up, NetJets, McLeodUSA, and Sarcom, gaining expertise in performance evaluation, coaching, inside sales, conflict resolution, and account management.
His background also encompasses project management, operational quality, and standards, showcasing his versatile skill set.
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Location
Sunbury, Ohio, United States
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Senior Manager, National Partnerships at Starry, Inc.
EEmma Evans
Freelance Producer and Consultant
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See who you know in common with Michael