Michael Coyne

Michael Coyne is the Vice President of Operations at AvalonBay Communities, Inc., a leading multifamily REIT based in Arlington, Virginia.13 He plays a key role in the company's centralization initiatives and operational strategies. Coyne is involved in implementing innovative approaches to enhance customer experience and operational efficiency, such as the neighborhood model and the expansion of customer care centers.13

Coyne is a dedicated HR professional with a background in human resources.2 He holds certifications including:

• Professional in Human Resources (PHR) from the Society for Human Resource Management, issued in January 20072
• Human Resources: Foundations of Employee Relations from Cornell University, issued in December 20082

Based in Princeton, New Jersey, Coyne has been instrumental in AvalonBay's efforts to transform its operating model, integrate AI technologies, and advance the company's centralization strategy.13