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    Michael Corona

    Sr. Director, Information Technology at Ross Stores, Inc.

    Professional Background

    Michael Corona is a distinguished leader in the realm of data center operations and IT infrastructure, possessing over 15 years of specialized experience. He has a proven aptitude for creating and sustaining data center uptime, leveraging his leadership and innovative strategies to ensure that optimal service delivery is achieved in a fast-paced technological landscape. Michael's career journey showcases his exceptional ability to navigate complex challenges within the IT sector, particularly in data center operations, which serves as the backbone for organizational efficiency.

    Currently, he serves as the Senior Director of Data Center Operations, Help Desk, Desktop Services, and Disaster Recovery/Business Continuity at Ross Stores, Inc. In this influential leadership role, Michael directs high-performing technical teams focused on enhancing the computing hardware and infrastructure necessary for seamless operations. His commitment to technological innovation is complemented by an unwavering focus on customer service, ensuring that clients experience the highest quality of service.

    Prior to his current role, Michael held several key positions that honed his expertise and bolstered his reputation in the industry. He was formerly the Director and General Manager of Data Center Operations at Ross Stores, Inc., where he further developed operational strategies that drove efficiency and excellence. Michael's career also includes a significant tenure as the Data Center Site Support Leader at Xerox Services, where he was instrumental in implementing a standardized approach to data center support that improved service delivery immensely.

    Moreover, as a Senior Manager at Office Depot, he led a transformative Disaster Recovery process that notably reduced Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs), all while significantly lowering operational costs. His role as a zSeries Field Engineer at IBM provides him with a robust technical foundation, allowing him to bridge the gap between complex IT infrastructure and effective business solutions.

    Education and Achievements

    Michael Corona's educational background lays a solid foundation for his professional accomplishments. He completed his early education at Lutheran High School and St. Theresa's Elementary, from which he gained the fundamental skills necessary for his future success.

    Later, he pursued higher education at the Community College of the Air Force, where he acquired valuable knowledge and training that furthered his understanding of technology and its applications in the field of data center operations. This diverse educational background has enriched Michael's approach to IT, blending technical proficiency with a well-rounded perspective on data center management.

    One of Michael’s most notable achievements includes becoming an Uptime Network Principal since 2005. This prestigious designation highlights his ongoing commitment to excellence and professionalism in the data center industry. It is worth mentioning that Michael has been recognized multiple times with the Continuous Availability Awards from the Uptime Institute. These awards reflect his dedication to maintaining high data center availability and ensuring uninterrupted service for clients.

    Additionally, he has demonstrated a strong commitment to sustainability in data center operations, leading initiatives that resulted in significantly improved energy efficiency. Michael spearheaded an effort that successfully lowered the Power Usage Effectiveness (PUE) from 2.15 to 1.68 in just two years. This achievement not only showcases his leadership in operational excellence but also his dedication to responsible environmental stewardship.

    Achievements

    1. Leadership in Data Center Operations: Michael’s experience and leadership in data center operations have been pivotal in driving performance across multiple organizations, including his role as the Senior Director at Ross Stores, Inc.

    2. Award-Winning Performance: He has been honored with multiple Continuous Availability Awards from the Uptime Institute, indicating his commitment to delivering exceptional data center uptime and service reliability.

    3. Energy Efficiency Initiatives: Under his guidance, initiatives to enhance energy efficiency resulted in a substantial improvement in PUE metrics, demonstrating his ability to align operational efficiency with sustainability goals.

    4. Disaster Recovery Process Transformation: At Office Depot, Michael led a critical transformation of the Disaster Recovery process, achieving lower RTOs and RPOs while reducing costs significantly.

    5. Cross-Functional Leadership: Michael has successfully led cross-functional IT teams globally, driving change and innovation across diverse operational contexts. His ability to work with multidisciplinary teams is a testament to his communication skills and capacity for strategic collaboration.

    6. Technical Expertise: With a background at IBM as a zSeries Field Engineer, Michael brings a deep technical understanding to his roles, enabling him to bridge the gap between operational management and technical deployment effectively.

    In summary, Michael Corona is a multifaceted professional who embodies the principles of leadership, sustainability, and innovation in the data center operations domain. His extensive experience, proven track record, and commitment to enhancing operational efficiencies and customer service make him a valuable asset in any organization aiming for excellence in this critical area of technology.

    tags':['Data Center Operations','Leadership','IT Infrastructure','Energy Efficiency','Disaster Recovery','Business Continuity','Cross-Functional Teams','Uptime Institute Awards','Continuous Availability','Technical Innovation'],

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    Location

    Rock Hill, South Carolina