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Michael A Buonomo
Strategic Product Management director bridging street speak to geek speak & vice versa | Driving omni-channel Customer Experiences for B2C & B2B2C Personalization Services, Mobile Applications & Workflows
In 1994, I began my digital product career as a self-taught web developer and designer hobbyist while working full time at the DoD designing armor systems for tanks, helicopters and personnel armor as a mechanical engineer. I have 30 years of digital technologies experience being a diverse, entrepreneurial technical Product experience leader, player, and coach with a growth mindset building and leading high-performing teams in healthcare, telecom, data governance and media to deliver impactful B2C and B2B2C solutions for millions of customers.
Recently, I was the Director of Product Management at Solve.Care where I hired and organized a product team, building a healthcare relationship management platform using blockchain. Previously, I worked at Humana as a Principal Product Manager driving the strategy and development of members' omni-channel experiences for a new Medicare Advantage service, Author by Humana. Additionally I led a cross-disciplined team to remodel Humana's plan recommendation engine driving YoY increase in Medicare Advantage plan self-selection and applications.
I’ve had good fortune being a zero-to-one (0-1) product lead in healthcare, mobile and online service in start-ups and corporate labs:
- member experiences for Humana's new Medicare Advantage service, Author by Humana
- mobile data-sponsored service, FreeBee at Verizon (Data Toll Subsidy patent)
- Samsung's content recommendation engine originally promoting the discovery of apps with the first Galaxy Tab and S pen
- Aol's sharing platform (People List patent) utilized by the major social networks
- Netscape’s browser-based website builder tool, My Webpage
- Zildjian and Symbol Technologies first e-commerce websites in the '90s
As a start-up product advisor in WPI’s Technical Advisors Network, I helped develop channel strategies, work with teams to improve key processes, and facilitate funding for e-commerce, artificial intelligence and smart fitness apparel.
If you see me outside of digital services work, I'm an avid music fan, traveler and certified fitness coach currently helping clients at Longfellow Health Club and Thoreau Health Club.
Feel free to DM me here on LinkedIn or email me at 𝗺𝗶𝗰𝗵𝗮𝗲𝗹@𝗯𝘂𝗼𝗻𝗼𝗺𝗼𝘀.𝗰𝗼𝗺.
Skills: Product Management, Product Development, User Experience (UX), Product Launch, Product Strategy, Analytics, Business Strategy, Cross-Functional Team Leadership, Leadership, Strategy, Digital Transformation, Data Analysis, Agile Methodologies, SaaS, Jira, Figma, Miro, BI, Google Analytics, HIPAA, GDPR, W3C